PRIVACY POLICY | Liberty Feist Studio

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An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
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REFUND POLICY

Thank you for supporting Liberty Feist Studio! We want to ensure that you have a positive experience with our events and shop. Please read our refund policy carefully.

Event Refund Policy

Ticket Purchases: Tickets are non-refundable. However, if you are unable to attend the event, you may transfer your ticket to another individual. Please notify us of the transfer at least 48 hours before the event.
Cancellation by Us: In the event that we need to cancel the event, you will receive a full refund of your ticket price or the option to transfer your ticket to a future event.

Shop Refund Policy

Product Returns: If you are not satisfied with your purchase, you may return it within 14 days of receipt for a full refund, provided the item is unused and in its original packaging.
Exclusions: Customised or made-to-order items are non-returnable unless they arrive damaged or defective. Please contact us within 7 days of receiving the item if you encounter any issues.
Return Shipping: Customers are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., incorrect item sent), if you are local, please consider popping your item(s) back in person.

How to Request a Refund

To request a refund or transfer, please contact us at libertyfeist@gmail.com with your order number and the reason for the request. We will respond within 3 business days.

Thank you for understanding our policies and for being part of our community!

Effective Date: 02/11/2024

1. Introduction

Liberty Feist Studio ("I", "my", "me", "we", "us", "our") is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website www.libertyfeist.com (the “Site”) or engage with our services.

2. Information We Collect

We may collect and process the following types of information about you:

Personal Information: This includes your name, email address, phone number, postal address, and payment information.
Non-Personal Information: This includes data that cannot be used to identify you personally, such as browser type, IP address, time spent on the Site, and pages viewed.
Cookies and Tracking Technologies: We may use cookies and similar technologies to collect data about your interactions with our Site. Please refer to our Cookie Policy for more information.

3. How We Use Your Information

We may use your information for the following purposes:

To Provide Services: To process transactions, manage your account, and provide customer support.
To Improve Our Site: To analyze how users interact with our Site and make improvements.
Marketing: To send you newsletters, marketing materials, and promotional offers, if you have opted in to receive such communications.
Legal Obligations: To comply with applicable laws, regulations, or legal requests.

4. Legal Basis for Processing Personal Data

We will only process your personal data when we have a legal basis to do so, which may include:

Consent: Where you have given your consent for us to process your data.
Contractual Necessity: When processing is necessary for the performance of a contract with you.
Legal Obligations: When we need to comply with a legal obligation.
Legitimate Interests: When processing is necessary for our legitimate interests, provided your interests and fundamental rights do not override those interests.

5. Sharing Your Information

We may share your information with third parties in the following situations:

Service Providers: We may share your information with trusted third-party vendors who assist us in operating our Site and conducting our business.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that business transaction.
Legal Requirements: We may disclose your information to comply with applicable laws or to respond to legal requests.

6. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Under UK data protection law, you have the following rights regarding your personal data:

Right to Access: You have the right to request copies of your personal data.
Right to Rectification: You have the right to request correction of any inaccurate or incomplete data.
Right to Erasure: You can request the deletion of your personal data under certain conditions.
Right to Restrict Processing: You can request that we limit the processing of your personal data.
Right to Data Portability: You have the right to request the transfer of your data to another organization in a structured, commonly used format.
Right to Withdraw Consent: If we rely on your consent to process your personal data, you can withdraw your consent at any time.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, alteration, or disclosure. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Liberty Feist Studio
Solsbro Road, TQ2 6PF
libertyfeist.com
07950863919

COOKIE POLICY

Effective Date: 02/11/2024

1. Introduction

Liberty Feist Studio ("I", "my", "me", "we", "us", "our") uses cookies and similar technologies on our website www.libertyfeist.com (the “Site”). This Cookie Policy explains what cookies are, how we use them, and how you can manage your cookie preferences.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or smartphone) when you visit a website. They help the website remember your actions and preferences over time, making your browsing experience more efficient and personalized.

3. Types of Cookies We Use

We use the following types of cookies on our Site:

Essential Cookies: These cookies are necessary for the Site to function properly. They enable core features like security, network management, and accessibility.
Performance Cookies: These cookies collect information about how you use our Site, such as which pages you visit most often. This helps us understand user behavior and improve our Site’s performance.
Functional Cookies: These cookies allow our Site to remember choices you make (like your username or language) and provide enhanced, more personalized features.
Targeting/Advertising Cookies: These cookies are used to deliver advertisements relevant to you and your interests. They may also limit how many times you see an ad and help measure the effectiveness of advertising campaigns.

4. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Site and deliver advertisements on and off the Site. These third-party services may use cookies to gather information about your online activities.

5. Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies. You can manage your cookie preferences by adjusting your browser settings. Most browsers allow you to refuse cookies or delete cookies that have already been set. Please refer to your browser’s help section for instructions on how to manage your cookie preferences.

For more information on how to manage cookies in popular browsers, you can visit:

6. Changes to This Cookie Policy

We may update our Cookie Policy from time to time. We will notify you of any changes by posting the new Cookie Policy on this page. You are encouraged to review this Cookie Policy periodically for any changes.

7. Contact Us

If you have any questions about our Cookie Policy or our use of cookies, please contact us at:

Liberty Feist Studio

Solsbro Road, TQ2 6PF

Libertyfeist.com

07950863919